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Asking patients about their hospital stay: Staff communication

  Thinking of their overall stay, patients can say how well their needs were communicated among those cared for them. They can rate staff communication as excellent, very good, good, fair or poor. Since we are focusing on ways to increase the "excellent" and "very good" ratings, we're reporting only those top scores here.
Patient satisfaction: survey results
 

How are we doing?

My doctors, nurses and other hospital staff members did an excellent or very good job communicating with each other about my needs.

Allina - all hospitals

bar graph showing My doctors, nurses and other hospital staff members did an excellent or very good job communicating with each other about my needs.
Allina - all hospitals

Abbott Northwestern Hospital

Buffalo Hospital

Cambridge Medical Center

Mercy Hospital

New Ulm Medical Center

Owatonna Hospital

Phillips Eye Institute

River Falls Area Hospital

St. Francis Regional Medical Center

United Hospital

Unity Hospital

Return to patient care, safety and satisfaction Patient care, safety and satisfaction


 

Source: Hospital Consumer Assessments of Healthcare Providers and Systems (HCAHPS) survey

First published: 09/22/2008
Last updated: 09/22/2008

Reviewed by: Allina Measurement and Analysis

 

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