Allina Financial Assistance Services
Providing convenient access to necessary medical care regardless of one's ability to pay is important to us. That's why we offer these programs for patients and their families who cannot afford to pay their medical bills:
Our care goes beyond medical assistance. We can also help people get food stamps, WIC (Women, Infants and Children, a federal program that supplies nutritious foods) or heating assistance – all of which are vitally important to a patient's recovery, health and well-being.
MedEligible Services
MedEligible Services provides advocacy support to patients who have difficulty paying their medical bills. MedEligible Services staff members can educate you about and help you apply for federal, state and county services like these:
- Medicaid and Medicare
- Social Security
- Veteran's Administration
- food stamps
- emergency food and shelter
- drug discounts
Partners Care
Partners Care was established to assist patients who do not qualify for medical assistance (Medicaid) and whose annual incomes are at or below 275 percent of the federal poverty level. The application is brief and asks for information on family size, employment, income, banking and insurance.
If patients meet the guidelines, their total hospital balance will be zero. An eligible individual will be covered by the program for up to one year barring any significant change in income.
Patients must apply for Medicaid and be found ineligible before they qualify for the Partners Care.
Income guidelines for Partners Care
- not eligible for Medicaid
- at or below 275 percent of the federal poverty level
Family size |
Annual gross income |
1 |
$28,078 |
2 |
$37,648 |
3 |
$47,218 |
4 |
$56,788 |
5 |
$66,358 |
more than 5 |
Add $9,350 to the annual gross income for each additional family member. |
Services provided by non-Allina Hospitals & Clinics' physicians or ancillary services (e.g. physicians, radiologists, anesthesiologists) are billed separately and not included in this program.
If you have any questions about Partners Care, please call the Central Business Office Customer Contact Center at 612-262-9000 or 1-800-859-5077.
Uninsured Discount Program
If you do not have health insurance and do not qualify for Medicaid or Partners Care, you still will receive a discount on medically necessary hospital charges. The discount will be reflected on your bill.
Patients with insurance who receive medically necessary services that are not covered by their insurance may also be eligible for this discount.
If you have any questions about the uninsured discount, please call the Central Business Office Customer Contact Center at 612-262-9000 or 1-800-859-5077.
Special circumstances (individual, case-by-case basis)
Financial Assistance Services will evaluate patients with special circumstances.
There may be a circumstance where patients experience a catastrophic event that puts them in a devastating financial position whereby the program representatives will determine how to best support them financially.
MedCredit Financial Services
MedCredit Financial Services provides financial loans to patients who can't afford to pay their medical bills. MedCredit representatives can help you consolidate all medical expenses from any health care provider that participates in MedCredit so that you only have one monthly payment.
Once you have a MedCredit Financial Services account, you can add on any additional medical expenses for yourself or your family.
For more about MedCredit, call 763-585-8444 or 1-800-755-0965.
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